Excerpt From "Warranty & Returns Policy"

4.  Customers may cancel any orders before shipment has been processed. Cancellation      requests after we have processed and before customer has received product(s) will be      charged freight.

     We cannot guarantee that a product order can be canceled.  The customer must then return      the product freight pre-paid with the original packaging unopened to receive a full refund on      the goods minus freight. Insuring goods is the customer's responsibility.     
     
     Request for refund of non-defective goods after receipt will be charged a restocking fee of      20% minimum.  After 30 days, all sales are final.

Note: 

            If you changed your mind about your order and wish to cancel, please fill             out the form below IMMEDIATELY. 

            If your order has yet to be processed, then we can successfully stop the             order and you will receive a cancellation confirmation. 
       
            Most orders are processed in 24 Hours.  If it has been more than 24             hours, then chances are that your order is on its way as ordered.  If we             are unable to stop your order, then kindly expect your package in 2 to 7             working days.  If you cannot accept the package and wish to return it still,             then please refuse your package with the freight carrier. 
  
            You will be charged freight and the re-stocking fee.  Thank you.

Note:   Motorhelmets.com uses online forms for inquiries and do not publicly display any email
           addresses due to the growing spam epidemic.